Welcome to our terms and conditions of all our rentals.
This is important and affects your legal rights and obligations, so please read them and other terms referenced in this document carefully. Each guest must affirm electronically or verbally agreement to these terms and conditions. They are legally binding at the point the reservation is secured by payment. Booking through a 3rd party does not waive SkyRun’s rights under these terms and conditions.
Note that the cancellation policy can vary by property. Check the cancellation policy on the property you are booking. This is our default cancellation policy.
By submitting this form, you are submitting a tentative reservation for this property (home, condo, or townhome) on these dates. This tentative reservation is usually confirmed within 24 hrs. The property IS NOT RESERVED until you receive a CONFIRMATION email from SkyRun which usually happens within 24 hours. You will receive a copy of this TENTATIVE reservation after processing this form if the email you provided is correct. We will confirm your reservation after we verify your payment and the availability of the property. Although we do our best to keep it updated, even though the property shows available on our website, it may not be. In the event we can not confirm your reservation, we'll call or email you to try to complete the reservation, or we'll refund any payment IMMEDIATELY if you prefer.
TERMS OF RENTAL:
Check-in and Check-out times: Normal Check-in time is 4 pm, Check-out is 10 am. If you stay past check-out time, you are hereby authorizing a late check-out fee of $50/hr to $250/hr and to remove your items to our check-in center and charge you an extra night if you stay more than 3 hours past check out time, unless prior arrangements have been confirmed.
Age and Occupancy Restrictions: You MUST be at least 25 years old to rent a condo from SkyRun. You will need to present a valid ID when you check-in or you will be refused access to your condo. MAXIMUM OCCUPANCY at ANY TIME is equal to the number of people that is advertised as being able to sleep in beds in the condo. NO people beyond that number are allowed at ANY TIME. NO HOUSE PARTIES ALLOWED.
Insurance: If you have purchased travel insurance via RentalGuardian.com and have questions or need to file a claim for a covered reason, please call the number on your coverage document(s). We can provide the policy number if the third-party claims administrator cannot locate it when you call.
Cancellation Policy: Except as provided above by Insurance or special billing terms, cancellation at any time results in forfeiture of your deposit. Cancellation within 14 days results in the forfeiture of 50% entire rent. There are no refunds for reasons unrelated to our ability to host you: including weather, travel delays, or lack of snow. HOWEVER: If SkyRun can re-rent your unit, we may be able to refund your rent for the nights that were recouped by new guests.
Use of Specific Property Booked: You have booked a specific property. However, on extremely rare occasions, the specific property you booked may not be available due to circumstances beyond our control such as maintenance problems with the property booked, or a change of ownership or management of the property since you booked. In the event that the property you booked is not available, SkyRun will attempt to place you into a similar or better property at the same price or offer you another property at a lower rate. If the replacement property offered is not acceptable to you for any reason, SkyRun will cancel your reservation and refund your total amount paid. SkyRun does not guarantee that a suitable property will be able to be found. If the property you have rented becomes un-occupiable during your stay (heat or refrigerator breaks for example), SkyRun will also make our best effort to find you a similar or better place to move to and if unable to do so, refund the portion of your rent unused.
Housekeeping: SkyRun properties are SELF CATERING. The property will be clean when you arrive and will be cleaned after you depart. All linens and towels are provided. During your stay, YOU are responsible for any cleaning including taking out the trash. If you want additional towels or linens or Mid-stay cleans may be purchased for a separate charge for fresh towels and linens and trash take-out, and light clean/vacuum.
Rules: No Pets, No Smoking, You must follow the rules of the building you are in including noise, parking and common area use. Failure to comply with any rule listed here means an automatic $300 minimum charge to your credit card for cleaning ($1,000 for a house party, see below)
Damage: Your rental INCLUDES an accidental reported damage waiver fee up to a maximum of $1,500. Therefore the cost to repair any ACCIDENTAL and REPORTED damage to the rented property (not including the garage, garage doors or damage caused by a vehicle) including any missing or broken items up to a maximum of $1,500 will be covered at NO CHARGE to you AS LONG AS the damage is reported prior to your departure, in writing on your guest comment card. Any damage we deem to be purposeful or negligent or damage not reported will charged to your credit card. Please report any damage that you notice when you check-in to avoid getting charged for damage you didn't create. (LEWIS RANCH PROPERTIES, SEE BELOW).
Parties: NO HOUSE PARTIES ALLOWED. If there is a party in this home or condo (as evidenced by a noise complaint and/or calling of security or by large amounts of trash and destruction) you WILL BE CHARGED for complete clean-up and replacement for damaged items. This will be AT A MINIMUM $1,000. A party completely voids the damage waiver. You are still responsible for all Damages. If you intend to come and party, rent somewhere else. SkyRun is SERIOUS about protecting our condos so they will be perfect for our owners and responsible guests.
Warranties: Equipment - From time to time, equipment in the condos (utilities, TV's, appliances) and in the resort/buildings (pools, hot tubs, etc.) are out of service. In such a case, notify SkyRun immediately and SkyRun will do everything within our power to correct the situation, including making another condo available for your use. However this may not be possible and is not cause for a full or partial refund. Weather - obviously we can't control the weather. SkyRun will not refund you for any weather-related issues including but not limited to poor conditions, lack of snow, or inability to get to the unit due to weather.
Limitation of Liability: SkyRun assumes no liability for your stay in Colorado or the activities that you take part in while here. The limit of SkyRun's liability is the total amount of compensation we have received for your condo rental.